Our Agency

Choosing the right creative agency in Hong Kong can be a daunting experience. We pull back the curtain to reveal a simplified approach that values honest discussions in an easy-to-understand language.

From the initial call, we listen, learn and offer ideas to help tackle any design-related obstacles.

When working with ipulse we encourage every project to be a fun, creative experience. With a combined experience of 25 years between the founder and creative director, you will work alongside us both all the way! We don’t roll out some agency big-wigs to win the project and leave you with junior staff after winning the project. That is a no-no and a practice we frown upon.

We aim to be collectively proud of what we create together!

Founder of ipulse creative agency in Hong Kong Steven Crane smiling and looking on side

Steven Crane

Steven’s role is to work with you to define the best strategy for your brand, maximising the budget to achieve your goals.

Steven has worked with global brands for the last 20 years, bringing a wealth of experience in brand strategy and brand identity creation. From the moment you meet him, it’s a certainty your creative journey will be both professional and fun, after all the creative process needs to be enjoyable!

Steven treats everything as a collaborative process and what we create as a team, together, you will ultimately be proud of.

Senior designer of ipulse creative agency in Hong Kong Ben Browning smiling and looking outside the camera

Ben Browning

Ben’s role within ipulse is to bring ideas to life, to work alongside you and create a brand experience that will help drive results.

Ben has 10 years of experience bringing his creative concepts to life across some of Hong Kong’s biggest events. You have most likely experienced his work at the Hong Kong Rugby Sevens, enjoying a local craft beer or interacting with the start-up community in Hong Kong.

Ben will be your go-to guy in taking the vision and turning it into results-driven solutions across digital and traditional media.

Designer of ipulse creative agency in Hong Kong Goi Thesanok smiling at the camera

Goi Thesanok

Goi is a creative champion with a keen eye for detail. She’s always smiling, keeping the process fun & exciting!

Goi has been with ipulse for just over a year now and we can’t imagine life without her! After graduating from Cardiff University she travelled back to Hong Kong to pursue a role in the design industry much to our good fortune.

She is a real hands-on designer with bags of enthusiasm that spans an already growing list of skillsets including, branding, web design, animation and social media management.

Our Approach

Every creative design agency has one of these in place and claims it to be unique. Our process has been built through trial and error, care and attention, a lot of listening and constant refinement. What we have now is a well oiled creative process that is proven to deliver results.


There are two discovery phases. The first, when you pick up the phone and we speak for the first time. We will be asking you lots of simple questions to understand your branding project. The second discovery phase happens once we are engaged. We value a meeting with all the key decision-makers. This will help to clearly understand the timescale, vision and objectives for the branding project. We will then relate this to your sales and marketing goals.


ipulse is built on IDEAS. When choosing a creative design agency, you need a proven creative team that has the experience and passion to create a unique brand for your business. Our work proudly showcases hundreds of original creative ideas. Proven to work across B2B & B2C industries. At ipulse we don’t pigeonhole our creativity into one genre.


We transform ideas into concepts. We present these by showcasing the brand across more than just a Business Card. Based on the project deliverables we always try to present our concepts as Brand identity, Brand Positioning and Web Design. A choice of Photography, and Stationery Design. We then discuss the concepts with you. Welcoming all feedback and from there, decide upon a preferred direction in which to proceed.


Earlier we mentioned the importance of choosing a creative design agency that can manage processes. Executing all the agreed deliverables on time is something we value highly. Whilst the graphic design and web design teams are busy working on developing concepts.

The project management will be closely monitored to ensure everything is completed on time.


The number of times we meet new clients that say that they don’t own their design files from previous agencies is astonishing. At ipulse we believe that what we create together you own. At the end of the project, we will professionally deliver all agreed artwork files.

They will be packaged to industry standards and delivered alongside Brand Management support should you require it.


With the brand identity proudly unveiled and the brand strategy executed. This is where we can stay working alongside you as a trusted partner to offer valued support. As your business grows, offering ongoing creative ideas will hopefully become essential.

By the end of the project, there will be no other creative agency that will understand your brand more than we do.

Our Numbers

Projects Won
A pretty accurate estimation of the number of successful partnerships with people who value Creativity, Energy and Honesty.
From Hong Kong to Portugal, we have been lucky to collaborate with different cultures worldwide through a range of branding projects.
Cups of Tea
They say the British Empire was built on tea. ipulse is undoubtedly built on the belief that every chat and project benefits from a good brew!

Our Clients

Our Awards

Gold - Hermes Awards
Gold - Hermes Awards
Platinum - Hermes Awards
Platinum - Hermes Awards
Gold - Hermes Awards
Nomination - CSS Design Awards
Nomination - CSS Design Awards
Nomination - CSS Design Awards
Gold - Hermes Awards

Are you ready to start a Branding, Web Design, Marketing or Graphic Design project?

+852 6296 4020 / [email protected]

Get in Touch